Director of Operations
Fiona McGowan became the Director of Operations in April 2013. She joined the Senior Management Team as Head of Operations in 2009, as a direct result of our growth after stock transfer. Fiona however originally joined the Cassiltoun Group in 2004 with the local housing organisation based at Cassiltoun Housing Association's office.
Fiona is responsible for housing services, performance management, compliance and policy.
She is a vastly experienced senior officer with 36 years service in housing and holds a Diploma in Housing Studies from Stirling University.
Fiona also holds an ILM SCQF Level 9 Certificate in Leadership and Management.