Despite our office at the Stables being closed - Cassiltoun is still 'open' we are just working in a different way

The world is facing a major crisis in dealing with the Coronavirus Pandemic. 

To ensure the health and safety of our customers, staff and wider community we are having to stop some of our services and alter how we deliver others.

From now until further notice, we are not able to accept callers to our office and our staff will not be able to carry out home visits. This is because of the Government’s advice that the public need to maintain a distance from one another to help prevent the spread of the virus. As our office is closed please avoid posting letters to us as we are unsure of when we will be able to reply.

As of 23rd March 2020 we were required to move to completing reactive emergency repairs only. To report an emergency repair please call our office number 0141 634 2673 and you will be directed to the appropriate service. All our contractors will carry out basic health and safety checks and where anyone is in self-isolation, protective clothing will be worn.

Our staff are still working remotely and we may contact you about your tenancy or welfare matters.  Alternatively, you can e-mail us at housing@cassiltoun.org.uk with your contact details and a staff member will call you back.  

Stay safe and take care.

Coronavirus - Advice & Information

For the latest update on Coronavirus isolation timeline please click here. 

This current strain of coronavirus is known as novel coronavirus (2019-nCoV).  The outbreak first began in December 2019 in Wuhan, China.

Coronavirus is a respiratory disease which seems to start with a high temperature or fever, followed by a dry cough.  After a week, it leads to shortness of breath and some patients require hospital treatment. In more severe cases, coronavirus can cause pneumonia, severe acute respiratory syndrome, multiple organ failure and even death.

Older people, and people with pre-existing medical conditions (such as asthma, diabetes, heart disease), are more likely to become severely ill.

The World Health Organisation advises the incubation period - between infection and showing any symptoms - lasts up to 14 days.
There is currently no vaccine for coronavirus however there are things we can all do to prevent it from spreading such as:-

• Regularly and thoroughly washing your hands.
• coughing and sneezing into tissues
• not touching your face with unwashed hands, and;
• trying to avoid close contact with infected people

Cassiltoun Housing Association are continuing to monitor the daily updates on the coronavirus from NHS Inform to ensure we are following the correct guidance to keep staff and customers safe from infection. 

If you think you may have been infected with the coronavirus you must call the NHS 24 telephone service on 111 for further advice.  
For more information visit: https://www.nhs.uk/conditions/wuhan-novel-coronavirus/