How To Report a Repair

Report a repair in our office or by:

• Telephone:
0141 634 2673
• Fax:
0141 634 9877
• E-mail:
housing@cassiltoun.co.uk

Alternatively please complete the online form.

Please provide the following details:

• Your name, address and telephone number
• A description of the repair required - provide as much detail as possible to ensure the correct and effective repair is instructed.
• A time for access - This should be either a morning (until 1.00 p.m.) or afternoon (after 1.00 p.m.) appointment as it is not always possible to arrange for contractors to arrive at specific times.

If you have made an access arrangement and you are not going to be at home you must inform the Association in advance so that abortive calls and unnecessary costs are minimised.