Owners

Buying your house is probably the biggest financial commitment you will ever make. You will want to protect your investment and know what you and your neighbours are obliged to do to ensure this protection. As a homeowner, you are responsible for all repairs and maintenance to your property. You are also obliged to pay your share of common charges associated with the management of common parts of the building. Your obligations are set out in your Title Deeds.

Through this website you will have been introduced to Cassiltoun Housing Association who are the factors to owners living in flats, in this area. Cassiltoun Housing Association Ltd have authority to act as factor as the Association will either;

a) Be named as factor in the Title Deeds.

b) Have been appointed when we took over ownership and management of the GHA stock in March 2009.

c) Have been appointed directly.

d) Were already the factor for the block, at the time that you purchased the property.

Through this web site we aim to provide information on owners’ rights, responsibilities and on the services that we will provide, as well as advice on a range of customer service issues. We hope that it answers the most commonly asked questions and that you will find it informative and easy to use.

To see our Welfare Rights, click here.