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We aim to enhance the quality of life of our clients and to regenerate and
                                       sustain our community through housing-led and resident controlled initiatives


Being a Good Neighbour


We hope that all tenants can enjoy living in their homes without being disturbed by their neighbours or their neighbours’ visitors.  At the start of your tenancy, you will have agreed to keep to certain conditions. These are intended to make sure that you enjoy living in your home.  (See Section 5 of your Scottish Secure Tenancy Agreement)

However, there may be instances when your neighbour causes you a problem.  If you do not feel confident about approaching the neighbour yourself, do not hesitate to contact the Police outwith office hours or the Association during office hours. 


Dumping Rubbish and Old Furniture


If you need to get rid of bulky rubbish, garden rubbish or old furniture you can arrange to have it taken away free by phoning the following numbers: -

Cleansing Department (Bulk Uplifts)   0141 287 9700 
Abandoned Wrecks (Glasgow City Council)  0141 556 0371
Pest Control (Glasgow City Council)   0141 287 4210

Please ensure your household refuse is properly secured in bin bags and placed in your wheelie bin.  On no account should rubbish be left lying around in the bin store area or on the pavement, as well as an obvious hygiene risk, it can attract rats and dogs.




You must comply with the Association's decision for the use of sharing of the common parts including the backcourts and drying areas.  Their main purpose is for hanging out washing and not for skateboarding, playing football or cycling.  Keep an eye on your children to make sure that their games are not causing any damage or disruption to other people.


Anti-Social Behaviour


Anti-Social behaviour is deemed as a serious breach of your tenancy agreement.  Therefore, you those living with you and your visitors, must not harass or act in an anti-social manner to, or pursue a course of anti-social conduct against, any person in the neighbourhood.  Such people include residents, visitors, our employees, agents and contractors.

 “Anti-Social” means causing or likely to cause alarm distress, nuisance or annoyance to any reasonable person or causing damage to anyone’s property.  Harassment of a person includes causing the person alarm or distress.  Conduct includes speech.  A course of conduct may involve conduct on at least two occasions.

A full definition and explanation of anti-social can be found in Section 3 – “Respect for Others” of your Scottish Secure Tenancy Agreement.




The Association has no objection to tenants keeping domestic pets provided that you have first received written permission.

You should only have one dog, one cat and one bird in your home at any one time.  

Remember that if your pet causes a nuisance you are responsible.  The Association takes complaints against pets very seriously and may recommend that your pet be removed if it is causing a nuisance.  Ultimately your home may be at risk.

Please report stray dogs to the Dog Warden 0141 287 4210

Cassiltoun Housing Association is a Registered Scottish Charity No. SC035544
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